FAQ

We specialize in fashionable women’s clothing with a focus on dresses (including bodycon, cocktail, graduation, and formal styles), tops (blouses, shirts, camis, and crop tops), and swimwear (bikini tops and bottoms). Our collection features trendy pieces in various colors and patterns, with special attention to floral designs and classic black and blue options.

Our customers are fashion-conscious women who love staying on trend without breaking the bank. Whether you’re looking for a special occasion dress, everyday tops, or stylish swimwear, we cater to those who appreciate quality fashion at outlet prices. Our global customer base (excluding some remote areas in Asia) includes students, young professionals, and anyone who loves refreshing their wardrobe with affordable style.

Our warehouse and operations are based in Oklahoma City, US at 4966 Ottis Street, Oklahoma City, US 73102. We ship worldwide to bring our fashion to your doorstep!

Each product page includes detailed size charts with measurements to help you select the perfect fit. We recommend comparing your measurements to our charts rather than relying on standard sizing, as fit may vary between styles. If you’re between sizes or unsure, consider sizing up for comfort.

While we focus on standard sizing for most of our collection, we periodically offer extended sizes in select styles. Check the product descriptions carefully or use our size filters to find options that work for you.

Absolutely! We carry a beautiful selection of cocktail dresses, formal dresses, and graduation dresses perfect for weddings, parties, and ceremonies. For important events, we recommend ordering at least 3 weeks in advance to allow time for shipping and any alterations.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your security.

Absolutely! We use industry-standard SSL encryption to protect all your personal and payment information. We never store your full credit card details on our servers.

We process orders quickly to get your fashion to you ASAP! If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the packing process yet.

We ship worldwide to most countries! Currently, we’re unable to deliver to some remote areas in Asia. During checkout, our system will automatically confirm if we can ship to your location.

We offer two convenient shipping methods:
1. Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
2. Free Shipping: On orders over $50 via EMS (15-25 business days after dispatch)
All orders are processed within 1-2 business days before dispatch.

Once your order ships, you’ll receive an email with your tracking number. You can use this to follow your package’s journey from our Oklahoma City warehouse to your doorstep! Tracking is included with all shipping methods.

For international orders, all duties and taxes are calculated at checkout for complete transparency. We handle all the paperwork – you just await your fashion delivery! Customs clearance may add 1-3 days to delivery estimates.

We want you to love every piece from our collection! If you’re not completely satisfied, you have 15 days from delivery to initiate a return. Items must be unworn with tags attached. Original shipping fees are non-refundable, and return shipping is at the customer’s expense.

Please email our customer service team at [email protected] with your order number and the items you wish to return. We’ll provide return instructions and the address to send your package.

Once we receive and inspect your return (typically within 3-5 business days), we’ll process your refund to the original payment method. Please allow 5-10 business days for the refund to appear in your account.

Currently, we don’t offer direct exchanges. To get a different size or color, please return the original item (following our return policy) and place a new order for the item you want.

Our friendly team is always happy to help! Email us at [email protected] for any questions about orders, products, or your shopping experience. We typically respond within 24-48 hours.

Our customer service team is available Monday through Friday, 9am to 5pm CST. Emails received outside these hours will be answered the next business day.