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Welcome to Outlet Dress Mix Up Store (“we”, “our”, or “us”) at thecolorfuldress.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to comply with these terms.

1. Our Fashion Philosophy

At Outlet Dress Mix Up Store, we celebrate diversity in style with our curated collection of dresses, tops, swimwear, and accessories. Our mission is to make fashion accessible while maintaining quality and affordability.

2. User Responsibilities

2.1 Account Information

When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Acceptable Use

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Upload harmful content or viruses

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

The following items are final sale and cannot be returned:

  • All swimwear (bikini tops and bottoms)
  • Items marked “Final Sale”
  • Personalized or altered items

4. Ordering & Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays). Order confirmation does not guarantee availability.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Note: All payments are processed securely. We do not store your full payment details.

4.3 Pricing

Prices are in USD and subject to change without notice. You are responsible for any applicable taxes or customs duties.

5. Shipping & Delivery

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

5.2 Shipping Restrictions

We currently cannot ship to some Asian countries and remote areas. Delivery times may vary due to customs processing.

5.3 Order Tracking

You’ll receive tracking information via email once your order ships. We’re not responsible for delays caused by carriers or customs.

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn and unwashed
  • With all tags attached
  • In original packaging
  • Accompanied by order confirmation

6.2 Return Process

  1. Contact us at [email protected] within 15 days
  2. Wait for return authorization (24-48 hour response time)
  3. Ship items to: 4966 Ottis Street, Oklahoma City, US 73102

Note: Customers are responsible for return shipping costs unless the item is defective.

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

6.4 Exchanges

For size/color exchanges, follow the return process and specify your desired item. Price differences will be adjusted.

7. Intellectual Property

All content on our site (logos, text, images, etc.) is our property or licensed to us and protected by copyright laws. You may not reproduce, modify, or distribute any content without our written permission.

8. Limitation of Liability

Outlet Dress Mix Up Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors in product descriptions
  • Shipping delays beyond our control
  • Minor color or texture variations

9. Privacy Policy

Your privacy matters to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms:

Email: [email protected]
Mail: Outlet Dress Mix Up Store, 4966 Ottis Street, Oklahoma City, US 73102

Thank you for choosing Outlet Dress Mix Up Store! We’re committed to making your fashion journey as delightful as our floral dresses collection.